This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Depending on the specialisation the following are the potential career opportunities for the students:
Estimated Duration
Up to 24 Months
Delivery
Face to Face
Blended (Online + Face to Face Practicals)
Location
Gold Coast
Brisbane
Townsville
Ingham
To achieve this qualification, competency must be demonstrated in:
Core Units | |
---|---|
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
SITXCOM010 | Manage conflict |
SITXFIN009 | Manage finances within a budget |
SITXFIN010 | Prepare and monitor budgets |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM008 | Roster staff |
SITXHRM009 | Lead and manage people |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXWHS007 | Implement and monitor work health and safety practices |
Elective Units | |
SITXFSA005 | Use hygienic practices for food safety |
SITHIND008 | Work effectively in hospitality service ## |
SITHFAB021 | Provide responsible service of alcohol |
SITHFAB024 | Prepare and serve non-alcoholic beverages * ### |
SITHFAB025 | Prepare and serve espresso coffee* |
SITXFSA006 | Participate in safe food handling practices |
SITHGAM022 | Provide responsible gambling services |
SITXINV006 | Receive, store and maintain stock* |
SITXINV007 | Purchase goods |
SITHIND006 | Source and use information on the hospitality industry |
BSBTWK503 | Manage meetings |
BSBSUS511 | Develop workplace policies and procedures for sustainability |
SITXFIN007 | Process financial transactions |
BSBOPS502 | Manage business operational plans |
SITXINV008 | Control stock |
SITHFAB036 | Provide advice on food |
SITXCCS010 | Provide visitor information |
* Prerequisite is SITXFSA005 - Use hygienic practices for food safety
## Students are required to complete 36 service periods
### Students are required to complete 3 service periods
To Understand the funding and Eligibility requirements refer to Certificate 3 Guarantee
Fee For Service
Number Units | Course Fee |
---|---|
28 | $5500.00 |
Nationwide Education is a trading name of North Queensland Training Services Pty Ltd
RTO Code: 31954
Call: 1300 000 433
Email: admin@nationwide.edu.au
Nationwide Education is a trading name of North Queensland Training Services Pty Ltd | RTO Code: 31954 | ABN: 91 156 512 408
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