Course
Diploma of Hospitality Management
- Study locations
- Townsville, Brisbane, Gold Coast
- Delivery modes
- Face-to-Face, Blended, Online
- Duration
- Up to 12 months
- Units
- 28 units (11 core, 17 elective)
Qualification overview
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Entry requirements
- There are no entry requirements for this qualification.
Units of competency
To achieve this qualification, competency must be demonstrated in 28 units of competency: 11 core units and 17 elective units.
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service## |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB024 | Prepare and serve non-alcoholic beverages* ### |
| SITHFAB025 | Prepare and serve espresso coffee* |
| SITXFSA006 | Participate in safe food handling practices |
| SITHGAM022 | Provide responsible gambling services |
| SITXINV006 | Receive, store and maintain stock* |
| SITXINV007 | Purchase goods |
| SITHIND006 | Source and use information on the hospitality industry |
| BSBTWK503 | Manage meetings |
| BSBSUS511 | Develop workplace policies and procedures for sustainability |
| SITXFIN007 | Process financial transactions |
| BSBOPS502 | Manage business operational plans |
| SITXINV008 | Control stock |
| SITHFAB036 | Provide advice on food |
| SITXCCS010 | Provide visitor information |
* Prerequisite is SITXFSA005 - Use hygienic practices for food safety
## Students are required to complete 36 service periods
### Students are required to complete 3 service periods
Potential educational pathways
Following the achievement of this qualification, students may choose to continue their education with qualifications such as:
- SIT60322 Advanced Diploma of Hospitality Management
- a Bachelor of Business (Hospitality Management) at university
Potential career opportunities
- Restaurant Manager
- Food and Beverage Manager
- Front Office Manager
- Motel or Small Hotel Manager
- Duty Manager
- Function / Banquet Manager
Funding, delivery and fees
To understand the funding and eligibility requirements refer to our funding page.
| Study locations | Delivery modes | Duration | Number of units | Funding available | Co-contribution fees |
|---|---|---|---|---|---|
| Townsville | Face-to-Face | Up to Twelve (12) months | Twenty-eight (28) | Subsidised Concessional | $14.00 |
| Subsidised Non-Concessional | $28.00 | ||||
| Brisbane Gold Coast |
Blended Online |
Up to Twelve (12) months | Twenty-eight (28) | Subsidised Concessional | $14.00 |
| Subsidised Non-Concessional | $28.00 |
| Study locations | Delivery modes | Duration | Number of units | Funding available | Co-contribution fees |
|---|---|---|---|---|---|
| Townsville Brisbane Gold Coast |
Face-to-Face Blended Online |
Up to Twelve (12) months | Twenty-eight (28) | Fee-For-Service | $5500.00 |
