Course
Certificate IV in Community Services
- Study locations
- Townsville, Brisbane, Gold Coast
- Delivery modes
- Face-to-Face, Blended, Online
- Duration
- Up to 12 months
- Units
- 15 units (7 core, 8 elective)
Qualification overview
This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Entry requirements
- This qualification has no entry requirements.
Units of competency
To achieve this qualification, competency must be demonstrated in 15 units of competency: 7 core units and 8 elective units.
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCCCS008 | Develop strategies to address unmet needs |
| CHCCCS009 | Facilitate responsible behaviour |
| CHCCCS014 | Provide brief interventions |
| CHCCCS017 | Provide loss and grief support |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCCCS020 | Respond effectively to behaviours of concern |
| HLTAID011 | Provide First Aid |
Potential educational pathways
Following the achievement of this qualification, students may choose to continue their education with qualifications such as:
- a Diploma of Community Services
- a Bachelor of Social Work / Human Services at university
Potential career opportunities
- Case Worker
- Community Services Coordinator
- Family Support Worker
- Outreach Worker
- Welfare Support Worker
- Youth Case Worker
Funding, delivery and fees
To understand the funding and eligibility requirements refer to our funding page.
| Study locations | Delivery modes | Duration | Number of units | Funding available | Co-contribution fees |
|---|---|---|---|---|---|
| Townsville | Face-to-Face | Up to Twelve (12) months | Fifteen (15) | Subsidised Concessional | $7.50 |
| Subsidised Non-Concessional | $15.00 | ||||
| Brisbane Gold Coast |
Blended Online |
Up to Twelve (12) months | Fifteen (15) | Subsidised Concessional | $7.50 |
| Subsidised Non-Concessional | $15.00 |
| Study locations | Delivery modes | Duration | Number of units | Funding available | Co-contribution fees |
|---|---|---|---|---|---|
| Townsville Brisbane Gold Coast |
Face-to-Face Blended Online |
Up to Twelve (12) months | Fifteen (15) | Fee-For-Service | $4500.00 |
