Course
Certificate II in Hospitality
- Study locations
- Townsville, Brisbane, Gold Coast
- Delivery modes
- Face-to-Face, Blended, Online, Workplace Based
- Duration
- Up to 12 months
- Units
- 12 units (6 core, 6 elective)
Qualification overview
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Entry requirements
- There are no entry requirements for this qualification.
Units of competency
To achieve this qualification, competency must be demonstrated in 12 units of competency: 6 core units and 6 elective units.
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB022 | Clean and tidy bar areas# |
| SITHFAB023 | Operate a bar***#@ |
| SITHFAB024 | Prepare and serve non-alcoholic beverages**# |
| SITHFAB025 | Prepare and serve espresso coffee# |
# Prerequisite is SITXFSA005 - Use hygienic practices for food safety
@ Prerequisite is SITHFAB021 - Provide responsible service of alcohol
* Students are required to complete 12 service periods
** Students are required to complete 3 service periods
*** Students are required to complete 3 service periods, including at least one peak service period
Potential educational pathways
Following the achievement of this qualification, students may choose to continue their education with qualifications such as:
- SIT30622 Certificate III in Hospitality
- SIT30821 Certificate III in Commercial Cookery, offered by Happy Days Training
Potential career opportunities
- Bar Attendant
- Café Attendant
- Catering Assistant
- Food and Beverage Attendant
- Front Office Assistant
- Room Attendant
Funding, delivery and fees
To understand the funding and eligibility requirements refer to our funding page.
| Study locations | Delivery modes | Duration | Number of units | Funding available | Co-contribution fees |
|---|---|---|---|---|---|
| Townsville | Face-to-Face | Up to Twelve (12) months | Twelve (12) | Subsidised Concessional | $6.00 |
| Subsidised Non-Concessional | $12.00 | ||||
| Brisbane Gold Coast |
Blended Online |
Up to Twelve (12) months | Twelve (12) | Subsidised Concessional | $6.00 |
| Subsidised Non-Concessional | $12.00 |
| Study locations | Delivery modes | Duration | Number of units | Co-contribution fees |
|---|---|---|---|---|
| Queensland | Workplace Based | Twelve (12) months | Twelve (12) |
Co-Contribution fees are dependent on the elective units chosen. Fees are paid at a rate of $1.60 per nominal hour, per unit of competency. Price for Priority Population Group (PPG) rates is 40% of full rates. Fee Free Apprenticeship: Yes |
| Study locations | Delivery modes | Duration | Number of units | Funding available | Co-contribution fees |
|---|---|---|---|---|---|
| Townsville Brisbane Gold Coast |
Face-to-Face Blended Online |
Up to Twelve (12) months | Twelve (12) | Fee-For-Service | $1500.00 |
